About Shafer Insurance

Shafer Insurance Agency, Inc. is one of East Tennessee’s oldest independent Insurance Agencies. Established in 1963 by Alex A. Shafer, Sr., Shafer Insurance Agency has experienced a continued steady growth throughout the years thanks to the leadership of the second generation, Alex “Bo” Shafer Jr., and now the third generation, Andy Shafer.

Taking care of our customers insurance needs with professional and personal service has enabled the Shafer Agency to grow into one of the largest independent agencies in East Tennessee.

The phrase, “Be Safer with Shafer®” was first used by Alex Shafer, and is still the feeling of security and comfort we want all of our customers to experience.

Whether we are insuring your home and car, or your business and livelihood, we want you to rest assured that your insurance needs are completely met.

Our agency prides itself on its long term relationships with our customers, and the working relationships we have with the insurance carriers we represent. These relationships are what enable Shafer Insurance® to provide our customers with exceptional coverage and extremely competitive rates.

Being an Independent Agent gives us the ability to place your insurance coverage with the Insurance Carrier that offers the competitive pricing and specific coverages you need. The Shafer Insurance Agency represents several A+ Rated Insurance Companies. We refuse to work with substandard companies just for the sake of pricing.

Our team of insurance professionals has years of experience taking care of customers, making sure that their needs are met and their questions are answered. Each Shafer customer has their own Account Manager, so when you call, you are talking to the same individual each time.

Shafer Insurance Goals

Shafer Insurance’s goal is to become the premier Insurance Agency in East Tennessee by providing unparalleled customer satisfaction, value and insurance knowledge, and to give back to the community through Christian service and example.


Shafer Insurance Mission Statement

Shafer Insurance’s mission is to ensure that our customers insurance needs are met by providing them with superior coverage, industry expertise, and excellent service, while maintaining a commitment of excellence to our customers, community and staff.

A Subsidiary of Nobody®